WildScales · Australian owned
Contact us
A little advice before you buy, a hand with an order, or an idea you'd like to share—we're here to help. Get in touch with our Australian team and we'll work out the next step together.
We aim to reply within 24 hours. If you can't reach us by phone, leave a message using the form below.
Let's talk
Give us a call
A question about our products or an existing order? We'd love to help.
Prefer to write?
Drop us an email
Send us a little context. For order enquiries, include your order number so we can help faster.
For your business
Buying wholesale?
Explore trade pricing and apply for a wholesale account. For collaborations, use the message form below.
Straight to our team
Send us a message
Please don't include card details or passwords.
Questions about products, an order, or wholesale? Send us a message.
Required fields
Before you send
A few details that help us point you in the right direction.
Need help with an order?
Include your order number and the email you used at checkout. If something arrived damaged, describe what happened; you can send photos to shop@wildscales.com.au.
Choosing a product?
Tell us the animal or setup it's for, and any measurements that matter. We're happy to help with product information; for animal health concerns, speak with a qualified vet.
Wholesale or sponsorship enquiry?
Let us know your business or organisation and what you have in mind. Wholesale applications have their own form, accessible through the wholesale link above.
When will I hear back?
We aim to reply within 24 hours. Please don't send card details, passwords or other sensitive information in your message.